- Unlimited number of extensions at an Unbeatable Price
- Wide range of supported IP-Phones and SIP Trunk Providers
- No lock-in brand/reseller/service provider
- Higher Team Productivity – Lower Setup and Monthly Cost
- Free World-Class Mobile and PC app, Free FAX2Email
- Live chat, Facebook, Website, and WhatsApp Integration
Not sure which phone system is right for you? We’ll help you decide, no matter the brand.
3CX Editions
PRO, ENT, or FREE. Not sure which edition or size suits you? Confused by features and pricing models? We’ll explain it all in plain English.
Hosted vs. Dedicated
Cloud or on-site? PC softphone, mobile app, or desk phone? We’ll help you choose what truly fits your business and users.
Migrate to 3CX
Using Mitel, Avaya, NEC, or similar? We make switching easy – no downtime, no stress, no hidden surprises.
Installation & Support
Just need help with setup or fixing an issue before taking over yourself? We offer agile, tailored professional services to match your needs
Why CALLPRO
3CX is a tool, we customise, onboard, train, and show you how to ride it to its best. We keep maintaining the tool so it always work and don’t put you down
At CALLPRO, we help your business grow by providing the right telephony and unified communications (UC) solutions based on your REAL needs. Forget about VoIP, SIP Trunk, Cloud, or Hosted PBX systems. We focus on productivity, efficiency, and cost savings instead.
Try our FREE no-obligation consultation and learn everything you need to know in less than 15 minutes. We promise not to sell you anything if our perfectly combined products and services aren’t the right fit for your business.
3CX Solutions and Price Guide
3CX Extension
from $9.90 per month
- 3CX Extension
- Softphone & Mobile App
- billed Annually
- Bring Your Own SIP Trunk
3CX SMB
from $215per system
- 3CX Hosted PBX
- Up to 20 users
- billed Annually
- Bring Your Own SIP Trunk
3CX PRO/ENT
from $999for the first year
- and $649 the 2nd year
- Dedicated 3CX PBX
- Unlimited Users
- Include Cloud Hosting
- billed Annually
- Bring Your Own SIP Trunk
3CX Installation
from $495per system
- UP TO
- 10 Certified Handsets
- 2 Certified SIP Trunks
- Standard Configuration
- Cloud Hosted
3CX Support
from $66per job / 30 minutes
- Remote Only
- Professional Services
- On-Site Support is available upon request
Tired of confusing and technical Telco terms when searching for a reasonable telephone system for your office? Or maybe you’re trying to cut costs by reviewing alternative providers? We understand it’s hard to choose and trust. With so many products, plans, providers, and pricing models out there; And all that really matters to you is ensuring your customers’ calls are not being missed!
At CALLPRO, we help your business grow by providing the right telephony and unified communications (UC) solutions based on your REAL needs. Forget about VoIP, SIP Trunk, Cloud, or Hosted PBX systems. We focus on productivity, efficiency, and cost savings instead.
Try our FREE no-obligation consultation and learn everything you need to know in less than 15 minutes. We promise not to sell you anything if our perfectly combined products and services aren’t the right fit for your business.
What is 3CX Phone System?
3CX is a software-based phone system. You buy the software license based on your business needs and then install and configure it on a computer server, on-premise or on the cloud. The 3CX licenses come in 3 different editions; Standard, PRO and Enterprise. While the Standard edition is the basic pack of features, PRO is the best match for SMB businesses unless Enterprise features such as MS-Teams integration and start/stop call recording are required. For a full list of features, available in each 3CX edition, please continue scrolling down.
3CX licenses also come in different sizes, from 4SC (Simultaneous Calls) to 1024SC. The SC you need depends on the maximum number of simultaneous internal and external calls you want to make and receive (simultaneously) during peak times. Each active internal or external call in the 3CX system will consume 1SC.
Installation and Configuring the system
Once the appropriate license is obtained, the installation and configuration of the system will commence. This include but not limited to below tasks;
- Server installation (choice of on-premise or on the cloud)
- External calls’ routing configuration (SIP or analogue Trunk)
- Endusers clients’ configuration (IP-Deskphone, Mobile app or PC)
- Required features and call flow implementation
- Test and Training
3CX Phone System – Editions’ Comparison
Full Feature List
| 3CX FREE | 3CX SMB | 3CX PRO | 3CX ENT | |
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Main PBX Features |
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| Extensions | ≤ 10 | ≤ 20 | Unlimited | Unlimited |
| Apps: Windows and Web Client, iOS, Android |  |
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| Phone Directory | |
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| Headset Integration | |
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| Call Parking / Pickup | |
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| Call Logging | |
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| Ring Groups | 1 | |
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| Choose SIP Trunk | 6 | 6 | |
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| Auto Attendant | |
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| Inbuilt SBC for Offsite Phones | |
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| BLF Busy Lamp Field | |
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| Multi-level IVR | |
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| Voicemail Transcription | |
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| Intercom / Paging / PA Announcements | |
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| Integrated Fax Server | |
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| VMware / Hyper-V / KVM | |
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| Custom FQDN | |
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| Custom SMTP Server | |
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| MS 365 Integration | |
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| Hotel PBX (Self-managed only) |
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Video Conferencing |
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| 3CX Link | |
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| Polls | |
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| PDF Sharing | |
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| Screen Sharing | |
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| Remote Assistance | |
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| Whiteboard | |
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| YouTube Integration | |
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| Maximum no. of participants | 25 | 25 | 100 | 250 |
Live Chat & Messaging |
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| Live Chat | 1 | 20 | |
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| ‘3CX Talk’ Link | |
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| WhatsApp Integration | |
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| Facebook Integration | |
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| SMS & MMS | |
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| Chat Reports | |
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Call Center Features |
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| Call Queues | |
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| Call Recording | |
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| SLA Alerting | |
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| Switchboard | |
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| Wallboard | |
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| Callback | |
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| Barge in / Listen in / Whisper | |
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| Call Reports | |
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| CRM Integration | |
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Enterprise Features |
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| Call Flow Designer (Self-managed only) |
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| Hot Desking | |
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| Scheduled Restore | |
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| Connect Remote Offices (Bridges) | |
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| Skill-based Routing | |
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| Inbuilt Failover |
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| Start / Stop Call Recording Rights | |
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| Custom IP Phone Logo | |
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| Standby License |
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| MS Teams Integration |
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3CX Phone System – Pricing
Pricing for a Dedicated Instance
3CX PRO and 3CX ENT pricing is based on the number of calls happening simultaneously (SC). This includes internal and external calls.
| Simultaneous Calls (SC) | 3CX PRO – Professional | 3CX ENT – Enterprise | Hosting Option |
|---|---|---|---|
| 4 SC | $340 | $425 | $250 |
| 8 SC | $515 | $640 | $250 |
| 16 SC | $1,205 | $1,505 | $425 |
| 24 SC | $1,725 | $2,155 | $425 |
| 32 SC | $2,340 | $2,925 | $850 |
| 48 SC | $3,630 | $4,540 | $850 |
| 64 SC | $4,765 | $5,955 | $850 |
| 96 SC | $7,790 | $9,735 | $1,695 |
| 128 SC | $10,385 | $12,980 | $1,695 |
| 192 SC | $15,580 | $19,475 | $1,995 |
| 256 SC | $20,780 | $25,970 | $1,995 |
All prices are in Australian Dollars (AUD) and ex. GST
Pricing is based on the number of simultaneous calls (SC), including internal and external calls.
3CX Pre-Configuration Service
In case you just need a hand with initial installation and setup we can offer 3CX pre-configuration service. Once you request this service we will send you a site checklist and 3CX configuration sheet which must be completed before we can commence the work. Basic requirements for any new site include, but not limited to; a suitable Internet Connection, proper Firewall Configuration, and Networking/Switching/Cabling.
3CX BASIC Installation
$495per system
- UP TO
- 3CX 8SC PRO/ENT License
- 10 Certified Handsets
- 2 Certified SIP Trunks
- Cloud Hosted
3CX BUSINESS Installation
$1299per system
- UP TO
- 3CX 24SC PRO/ENT License
- 30 Certified Handsets
- 4 Certified SIP Trunks
- Cloud Hosted
3CX CORPORATE Installation
$1999per system
- UP TO
- 3CX 64SC PRO/ENT License
- 100 Certified Handsets
- 6 Certified SIP Trunks
- Cloud Hosted